Tourism-MAX

Automation for your tour business

A smart chatbot that helps travelers plan trips and automates the work of tour operators.

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What is Tourism-MAX

It’s an intelligent chatbot that integrates with your website or messengers to automate your customer experience. It categorizes requests, selects tours via tour operators’ APIs, answers questions about visas, insurance and bookings, and switches to a manager if necessary.

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How Tourism-MAX works

The chatbot analyzes the customer’s request (e.g. ‘want a tour to Egypt’) and determines its category: Tour, Price, Booking, Visa, etc.

Extracts key parameters (location, dates, budget) to form an accurate answer.

Uses tour operators API or knowledge base to select tours, visa or insurance information. Provides a personalized response to the customer.

Use cases

Tour selection


Customer: ‘I want a tour to Turkey for 7 days in July.’
Chatbot: Retrieves parameters (Turkey, 7 days, July) and finds tours via API.
Answer: ‘Hotel ‘Sunset Resort’ 5*, All Inclusive, price: 100$. Would you like to book?

Visa question


Customer: ‘Do I need a visa to Italy?’
Chatbot: ‘You need a Schengen visa to travel to Italy. Would you like our manager to help with the registration?’

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Why choose Tourism-MAX

For tour operators

  • Reducing the load on managers
  • Automation of routine requests
  • Integration with any platforms
  • Increase in sales conversion

For travelers

  • Fast and accurate answers
  • Personalized offers
  • Round-the-clock support
  • Easy booking

Technological advantages

  • Intelligent classification of requests
  • Integration with tour operators API
  • Multilingual support
  • Flexible customization for your business

Ready to automate your tour business?

Try Tourism-MAX for free or contact us for a personalized consultation.

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